Pre-Contract Information

This text is published by Oğuzhan Arslan. The current version is available in the legal documents section at https://oguzhanarslan.com.

This Pre-Contract Information Form has been prepared under Turkish Consumer Protection Law No. 6502, the Distance Contracts Regulation and Law No. 6563 on the Regulation of Electronic Commerce to inform you before you place an order in the Shop section at https://oguzhanarslan.com. The information in this form is an integral part of the Distance Sales Agreement.

1. SELLER AND SUPPLIER DETAILS

The products and services in the Shop are sold and supplied by the following natural person, who sells as an individual seller (the “Seller”):

Full name: Oğuzhan Arslan
Address (for contact and service of notices): Şile/istanbul
Email: info@oguzhanarslan.com
Phone: +387 62 903 669

You can reach the Seller quickly and effectively via the email address, phone number and address above. Support requests, complaints and withdrawal notices are sent to the same contact details; there is no separate complaints channel.

2. ROLE OF THE PAYMENT PROCESSOR

Seller and supplier: Oğuzhan Arslan. Payments are processed by Whop, our payment processor; Whop is not the seller or supplier. Whop may appear on your card statement.

Whop collects and processes the payment and may appear as the payment party to the transaction for the purposes of card network rules and payment settlement. This does not make Whop the seller, supplier or licensor of the product or service. Performance of the product or service, support, withdrawal and refund decisions and all obligations towards you rest with the Seller. The purchase is completed on this site: you enter your card and other payment details in the Whop payment form embedded in the site's payment step. This form is loaded from Whop's servers and the details you enter go directly to Whop without passing through the Seller's server; your card details are not shared with the Seller and are processed by Whop and its payment partners. For 3-D Secure verification or some payment methods you may briefly be redirected to your bank's or the payment method's page and then return to the site.

3. MAIN CHARACTERISTICS OF THE PRODUCT OR SERVICE

The Shop sells only digital content and digital services provided online; there is no physical delivery. The name, description, main characteristics, access or service period and delivery (performance) method of the product or service are shown on the product page and repeated in the order summary directly above the payment form. Each product is offered for the specific access or service period stated on its product page. When you move to the payment step and the order number is created, this information is copied into the order record as it stands at that moment and forms part of this form in that version.

Unless the product page states otherwise, an up-to-date web browser and an internet connection are sufficient to use the digital content and services. Any technical protection measures that may affect the functionality of digital content, and information on the hardware and software the content works with, are stated on the product page where applicable.

4. PRICE, TAXES AND ADDITIONAL COSTS

The price is the product price on this site. It is shown on the product page and in the order summary directly above the payment form as the total price including all taxes, with its amount and currency; no tax or other charge is added to it at checkout. The amount and currency in effect when you move to the payment step are written into the order record, and Whop processes the payment only for that amount and currency, under the site's order number. The same amount and currency are also shown in the summary of the Whop payment form immediately before you commit to pay. If the payment form shows a different amount or currency, do not place the order and let the Seller know; if the amount charged differs from the price shown on the site, the amount more favourable to the consumer applies and any excess is refunded.

No delivery or shipping fee is charged. No deposit or other financial guarantee is required. No additional communication fee is charged for placing an order online; internet connection costs are subject to your own tariff. If the payment is taken in a foreign currency, the bank that issued your card may apply currency conversion or cross-border transaction fees; these fees are not set or collected by the Seller.

5. PAYMENT

Payment is made in full and in advance at the time of the order using the payment methods offered in the Whop payment form (for example, a debit or credit card and, where available, Apple Pay, Google Pay or PayPal). The accepted payment methods are shown in the payment form before you place the order. The Seller does not offer instalment sales or automatically renewing subscriptions. If you choose a payment or financing method offered by a third party in the payment form, the terms of that method are between you and that third party.

When you press “Continue to payment”, an order number is created on the site for this purchase and the payment form opens; this step does not create an obligation to pay. When you press the final confirmation button in the payment form, your order is placed; the order creates an obligation to pay. An order whose payment is not completed creates no obligation and is treated as expired after a while; if you want to buy later, a new order is created. If you press “Continue to payment” again for the same product within a short time, the same unpaid order is used so that no duplicate order or payment is created.

After the payment is completed, the result screen on the site shows your order number and the status of the payment. Whop also sends a payment receipt to the email address you enter in the payment form; this receipt confirms that your order has been received. Any invoice or document required by law is issued separately by the Seller and provided to you.

6. DELIVERY AND PERFORMANCE

The product or service is delivered using the delivery method stated on the product page (for example, online access, access details or a file sent by email, or a service provided online). The email address you enter in the payment form is used for delivery and communication. No regional delivery restrictions apply to digital products; however, payment may not be possible from countries Whop does not serve or where your payment method is not supported.

Performance of digital content and services marked on the product page as delivered instantly begins immediately after the payment is confirmed. Other products and services are performed within the period committed on the product page or, if no period is stated, no later than thirty days from the date the order reaches the Seller. Processing of the order depends on confirmation of the payment by Whop.

If the Seller does not perform within this period, you may terminate the contract. If performance becomes impossible, the Seller informs you in writing or on a durable medium (for example, by email) within three days of learning of this. In both cases, all payments received are refunded within the periods set out in the Distance Sales Agreement.

7. RIGHT OF WITHDRAWAL

You have the right to withdraw from the contract within fourteen days without giving any reason and without paying any penalty. The withdrawal period begins, for service contracts, on the day the contract is concluded and, for the sale of intangible goods such as digital content, on the day the content is delivered to you. It is sufficient for you to send your withdrawal notice to the Seller before the period expires.

You can give notice of withdrawal before the period expires by sending an email to info@oguzhanarslan.com or a written notice to Şile/istanbul. It is sufficient to state your full name, your order number (or the payment number on the Whop receipt), the product name and your decision to withdraw clearly; a sample notice is provided in the Refund & Withdrawal Policy. The Seller confirms by email that your notice has been received.

If you exercise the right of withdrawal, the Seller refunds all payments received no later than fourteen days from the date your notice reaches the Seller, via Whop, to the payment method you used, in a single transaction and without charging you any cost. Exercising the right of withdrawal also ends any ancillary contracts linked to this contract, at no cost to you.

8. CASES WHERE THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

Under Article 15 of the Distance Contracts Regulation, unless the parties agree otherwise, the right of withdrawal cannot be exercised, among other statutory exceptions, for the following contracts:

a) Contracts for services performed instantly in electronic form or for intangible goods delivered instantly to the consumer (for example, digital content made available for immediate access).

b) Contracts for services whose performance begins with the consumer's approval before the withdrawal period expires.

c) Contracts for goods prepared in line with the consumer's requests or personal needs.

For products marked on the product page as delivered instantly, before the payment form opens you tick a separate checkbox to accept that performance of the digital content or service begins immediately with your approval and that you will therefore lose your right of withdrawal; an order cannot be placed without this approval. The time of your approval is stored in the order record and appears in the order documents described in section 11. For a service not marked as delivered instantly, starting performance before the withdrawal period expires requires your separate explicit approval to the Seller; the Seller does not begin performance without it.

Even where there is no right of withdrawal, your rights under Law No. 6502 concerning defective goods and defective services (for example, free re-performance, a price reduction or termination of the contract) remain reserved.

9. CONSUMERS RESIDENT OUTSIDE TURKEY

This form and the Distance Sales Agreement are governed by Turkish law. If you are a consumer resident outside Turkey, the protection given to you by the mandatory consumer protection provisions of your country of residence remains reserved. If you are resident in a member state of the European Union or the European Economic Area, this means in particular:

a) You have a fourteen-day right of withdrawal, and the withdrawal procedure in this form applies to you as well.

b) For digital content not supplied on a tangible medium, your right of withdrawal ends only if you gave your prior express consent to performance beginning within the withdrawal period, acknowledged that you thereby lose your right of withdrawal, and the Seller confirmed this on a durable medium. The Seller provides this confirmation through the order documents described in section 11 and, if you ask, also sends it by email.

c) For services, if you expressly asked for performance to begin within the withdrawal period, your right of withdrawal ends when the service has been fully performed. If you withdraw before the service has been fully performed, you pay an amount proportionate to the part performed up to your withdrawal notice, calculated on the total price, and the refund is reduced by that amount.

d) If the digital content or service does not conform to the contract, your statutory rights under the law of your country of residence (for example, to have it brought into conformity, to a price reduction or to terminate the contract) remain reserved.

e) In the event of a dispute, in addition to the Turkish procedures set out in section 10, you may apply to the courts of your place of residence and to the consumer dispute resolution bodies of your country.

10. COMPLAINTS AND DISPUTE RESOLUTION

You can send complaints and requests to info@oguzhanarslan.com, by phone to +387 62 903 669 or by post to Şile/istanbul; the Seller responds as soon as possible.

In the event of a dispute, you may apply, within the monetary limits redetermined each year, to the Consumer Arbitration Committee (Tüketici Hakem Heyeti) at your place of residence or where the consumer transaction took place; for disputes exceeding these limits, you may apply to the Consumer Court (Tüketici Mahkemesi), subject to first applying to mediation under Article 73/A of Law No. 6502. Applications to the Consumer Arbitration Committee can also be made via e-Devlet (Turkey's e-Government Gateway). A claim before the Consumer Court may also be filed at your place of residence.

11. ORDER STEPS, LANGUAGE AND STORAGE OF THE DOCUMENTS

An order is placed in the following steps: you review the information on the product page; you confirm, by ticking the relevant checkbox, that you have read and approve this form and the Distance Sales Agreement (for products delivered instantly, you also tick the checkbox described in section 8); when you press “Continue to payment”, an order number is created on the site and the Whop payment form opens in the site's payment step; you enter your email address and payment details in that form; finally, you place the order by pressing the confirmation button in the payment form. Unless the checkboxes are ticked, no order number is created, the payment form does not open and no order can be placed.

Before the final confirmation, you can check and correct the details you entered in the payment form, return to the product page with the “Back to product” button, or abandon the process by closing the window. The contract can be concluded in Turkish or English; the documents are provided in the language selected on the site. The privacy rules that apply to the processing of your personal data are set out in the Privacy Policy.

This form and the Distance Sales Agreement are always available in the legal documents section at https://oguzhanarslan.com. With the “Download documents” button next to the checkboxes, in the order summary above the payment form and on the return screen after the payment, you can download these two documents and the Refund & Withdrawal Policy to your device as a single HTML file together with the order summary (the order number where available, product, main characteristics, total price including all taxes and its currency, access period, delivery method, information on the right of withdrawal, for instantly delivered products the withdrawal waiver you accepted and its time, document date, the time of approval and payment details where available, and the document version). Once the order is created, the downloaded file contains the version of the documents archived with the order, which is the one you accepted; it does not change if the Seller later edits the texts. You can store and print this file in a way that lets you review the information for a reasonable period, copy it without changes and access it unchanged. The documents are not sent automatically by email; if you ask, the Seller sends the documents for your order by email.

The Seller also stores the contract text: the time of your approval and the order details are kept in the order record together with the order number, and the version of the texts you approved at that time is archived unchanged and kept for at least three years. Throughout that period you may ask the Seller for a copy of that version.

This text is published in Turkish and English. If the two versions differ, the Turkish version prevails; this does not limit the rights a consumer has under the mandatory provisions of the law of their place of residence or the principle that unclear terms are interpreted in the consumer's favour.